Introducing FixPin: A Better Way to Manage Feedback and Ship Faster
The Problem We All Know Too Well
If you’ve ever worked on a website or app with a team, you’ve probably experienced this: someone spots a bug, takes a screenshot, pastes it into Slack, and writes “the button is broken.” Which button? On which page? What browser were they using? What were they trying to do?
Suddenly, you’re playing detective instead of fixing the actual problem.
Or maybe you’ve gotten feedback from a client like “Can we make it pop more?” attached to a full-page screenshot. Where exactly should it “pop”? What does that even mean?
This is the feedback chaos that inspired us to build FixPin.
What is FixPin?
FixPin is a simple tool that lets anyone—your team, your clients, your beta testers—pin feedback directly on your website. No more vague bug reports. No more “can you scroll down a bit and show me which thing you mean?” messages.
Here’s how it works:
- Add our feedback widget to your site - It’s just a small script you paste into your HTML. Takes about 30 seconds.
- Users click to pin feedback - When someone wants to report an issue or share a thought, they click exactly where the problem is. We capture a screenshot automatically.
- We capture the context - Browser, device, screen size, even the exact URL. All the stuff developers need to actually fix the issue.
- Manage everything in one place - Feedback flows into your FixPin dashboard where you can turn it into trackable issues on kanban boards.
Why Teams Love FixPin
For Developers
Stop asking “Can you send me the console logs?” or “What browser are you using?” Every feedback item comes with the technical context you need. You’ll spend less time reproducing bugs and more time actually fixing them.
For Project Managers
See all your feedback and issues in one place. Drag cards across your kanban board as work progresses. Know exactly what’s done, what’s in progress, and what’s still waiting.
For Designers
Get feedback that actually makes sense. When stakeholders can point to exactly what they’re talking about, you’ll waste less time on misunderstandings and more time on improvements that matter.
For Clients and Stakeholders
Giving feedback should be easy. With FixPin, anyone can click on an issue and describe what they see. No technical knowledge required.
Getting Started is Easy
We built FixPin to be simple because you’ve got actual work to do. Here’s how to get going:
- Sign up - Create your account and you’re in.
- Create a team and project - Invite your teammates so everyone can collaborate.
- Add the feedback widget - Copy the script we give you and paste it into your site. That’s it.
- Start collecting feedback - Share the link with your team or clients and watch the feedback roll in.
The Kanban Board You Actually Need
We keep things simple. No bloated features you’ll never use.
FixPin gives you a clean, simple kanban board with five columns:
- Backlog - New issues land here
- To Do - Ready to work on
- Doing - Currently in progress
- Done - Completed work
- Archive - Old stuff you want to keep for reference
Drag and drop. That’s it. No complex workflows. No mandatory fields. Just a clear view of what needs doing.
Real Feedback From Real People
We’ve been testing FixPin with teams of all sizes, and here’s what they’re saying:
“I used to spend half my day asking for clarification on bug reports. Now everything I need is right there in the feedback.” — Alex, Frontend Developer
“My clients love it. They actually give useful feedback now instead of sending me Word documents with arrows drawn on screenshots.” — Sam, Freelance Designer
“We cut our feedback-to-fix time in half. Not exaggerating.” — Jordan, Product Manager
Plans for Every Team
FixPin offers flexible plans that grow with your team. Whether you’re a small team just getting started or an agency managing multiple clients, there’s a plan that fits your needs. Check out our pricing page for details.
Ready to Stop the Feedback Chaos?
If you’re tired of vague bug reports, endless Slack threads about “that thing on the homepage,” and playing detective when you should be building, give FixPin a try.
Get started today - Set up takes less than a minute.
Have questions? We’d love to hear from you. Drop us a line and we’ll get back to you quickly.
Here’s to shipping faster and with less frustration.
— The FixPin Team