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7 min readFixPin Team

Why Smart Software & Marketing Teams Use FixPin for Internal QA

“Ship It, We’ll Fix It Later”

It’s Tuesday afternoon. Your team just finished a major feature. The client demo is tomorrow at 10 AM.

Someone says, “Ship it to staging so we can test.”

You deploy. Open the staging link. Click around for five minutes. Looks good enough. You message the team: “Staging’s up, give it a quick look before tomorrow.”

By Wednesday morning, you have:

  • 3 Slack threads about bugs nobody wrote down
  • A designer who found issues but forgot to screenshot them
  • A PM who tested on mobile and saw “something weird” but can’t remember where
  • Zero confidence that the demo won’t be a disaster

Sound familiar?

The Internal QA Problem Nobody Talks About

Most teams focus on client feedback tools. But before work gets to clients, it goes through internal QA. And that process is usually chaos.

The Slack QA Spiral

9:47 AM: “Hey the button on the pricing page looks off” 9:52 AM: “Which button?” 9:58 AM: “The blue one” 10:03 AM: “They’re all blue 😅” 10:15 AM: “Sorry was in a meeting, the signup one” 10:22 AM: “On mobile or desktop?” 10:45 AM: “Desktop”

30 minutes gone. One vague bug report. Still don’t know what “looks off” means.

The “I’ll Remember” Trap

Your designer finds six issues while testing. She makes mental notes. By lunch, she remembers three. By end of day, she remembers one. The other five ship to production.

The Screenshot Graveyard

Your QA person takes 15 screenshots. Saves them to Desktop. Names them Screen Shot 2025-12-21 at 2.47.32 PM.png. Slacks a few. Forgets the others.

Two weeks later: “Wait, did we fix that footer thing?” Nobody knows. The screenshot is lost in the void.

The Cross-Team Chaos

Marketing tested the landing page. Engineering tested the app. Design tested on an iPhone. PM tested on a tablet.

Nobody knows who found what. Nobody knows what’s fixed. The status meeting is just people saying “I think someone mentioned that?”

What Internal QA Should Look Like

Great internal QA isn’t about complex processes or heavy tools. It’s about making it easy for everyone on your team to:

  1. Report what they find - The moment they find it
  2. Show where it is - Visually, not through descriptions
  3. Track everything - In one place the whole team can see
  4. Know what’s fixed - Without asking in Slack

That’s it. Simple. But most teams don’t have a good way to do this.

How Software Teams Use FixPin for Internal QA

The Product Team Launch Cycle

Before Launch:

  1. Engineering deploys to staging
  2. Entire team receives the staging link with FixPin widget
  3. Everyone tests on their own device, own time
  4. Each person clicks where they see issues and reports them
  5. All feedback flows into one kanban board
  6. Engineering triages, fixes, and drags cards to “Done”

No Slack threads. No lost screenshots. No “wait, did we fix that?”

Real Scenario: Pre-Client Demo QA

Tuesday, 3 PM: Engineering ships feature to staging Tuesday, 3-6 PM: Product, design, and QA teams test and pin issues Tuesday, 6 PM: Stand-up review - 12 issues found, 3 are critical Wednesday, 8 AM: Engineering knocks out the 3 critical items Wednesday, 10 AM: Client demo goes perfectly

The team caught and fixed the bugs that would have killed the demo. All without a single Slack thread asking “which button?”

The Multi-Device Testing Flow

Your designer needs to test responsive design. Instead of:

  • Taking screenshots on her phone
  • Texting them to herself
  • Uploading to Slack
  • Explaining what device she was on

She just:

  • Opens staging on her iPhone
  • Clicks where things look wrong
  • Types what should change
  • Done

You get the screenshot, device info, browser version, and screen resolution automatically. Every time.

How Marketing Teams Use FixPin for Agency QA

Pre-Launch Website QA

You’re launching a client’s new website Friday. The site is on staging. Your process:

Monday: Share staging link internally with FixPin widget enabled Monday-Wednesday: Team tests across devices and pins issues Wednesday: Review meeting - see all issues on the kanban board Wednesday-Thursday: Fix everything marked high priority Thursday: Final QA pass - verify all fixes Friday: Launch with confidence

The Content Team Review

Your content team writes copy. Developers implement it. Designers check the styling.

Old way:

  • Content team emails Google Doc with edits
  • Developer makes changes
  • Designer sees it doesn’t fit the design
  • Developer adjusts
  • Content team sees it’s different from what they wrote
  • Three-way Slack debate begins

With FixPin:

  • Content team clicks each section and pins “Change this to…”
  • Designer clicks styling issues and pins “This needs more padding”
  • Developer sees all feedback in context, makes changes once
  • Everyone reviews from the same board

Multi-Stakeholder Campaign Pages

You’re building a landing page for a product launch. The campaign has:

  • Marketing manager (wants conversions)
  • Brand designer (wants aesthetics)
  • Copywriter (wants messaging)
  • Developer (wants to ship it)
  • CMO (wants approval before client sees it)

Everyone has opinions. With FixPin:

  1. Each person tests and pins their feedback
  2. All feedback lives on one board
  3. Marketing manager prioritizes what matters most
  4. Developer fixes in priority order
  5. CMO reviews final version on staging before launch

No meetings needed. No email chains. No “Who said what about which section?”

Why FixPin Works Better Than [Whatever You’re Using Now]

Better Than Slack Messages

Slack is great for conversations. Terrible for QA. Messages get buried. Screenshots are hard to find. Context is missing. FixPin keeps all QA feedback organized in one place.

Better Than Email Threads

Email is even worse. Forward chains become archaeological digs. Who replied to what? Which issues are fixed? Nobody knows.

Better Than Spreadsheets

Sure, you could track bugs in a spreadsheet. You could also write code in Notepad. Just because you can doesn’t mean you should.

Better Than Screenshot Tools

Tools like Loom or CloudApp are great for showing issues. But then what? You still need to track the feedback somewhere. With FixPin, reporting and tracking are the same thing.

Better Than Heavy QA Tools

Enterprise QA tools like Jira are built for QA teams, not for cross-functional collaboration. Your designer isn’t logging into Jira to report a font issue.

Real Teams, Real Workflows

Digital Agency (8 people):

“We run 5-10 client projects at once. Before FixPin, our internal QA was just chaos. Now every project has a board. Everyone tests on staging. We catch 90% of issues before clients ever see them. Clients think we’re wizards.”

SaaS Product Team (12 people):

“Sprint reviews used to be painful. ‘Did anyone test the new dashboard?’ Crickets. Now testing is part of our culture. FixPin board goes up with the staging link. By review time, we’ve already fixed the obvious stuff.”

Marketing Team (6 people):

“We build campaign pages every week. The back-and-forth between design, copy, and dev was killing us. Now everyone pins their feedback. Dev makes one round of fixes. We ship faster and with fewer mistakes.”

Getting Your Team to Actually Use It

The hardest part of any new tool is getting people to use it. Here’s why FixPin works:

It’s Dead Simple

If your team can click and type, they can use FixPin. There’s no training. No complicated setup. No “watch this 20-minute tutorial first.”

It’s Where They’re Already Working

They’re already testing on staging. FixPin just lives there. No switching tools. No opening another app. Just click the widget and report what they found.

It Saves Everyone Time

Designers don’t write paragraphs explaining issues. Developers don’t ask for screenshots. PMs don’t chase people for status updates. Everyone wins.

It Fits Your Existing Process

You don’t need to change how you work. You just need a better way to capture and track internal feedback. FixPin slots into whatever process you already have.

How to Roll It Out to Your Team

Week 1: Pilot on One Project

Pick one upcoming project. Add FixPin to staging. Tell the core team: “This is how we’re doing QA this time.”

After one cycle, they’ll see why it’s better.

Week 2: Expand to All Active Projects

Once the core team is sold, roll it out to all active projects. Create one board per project. Make it the standard way to report internal issues.

Week 3: Make It the Default

New project starting? FixPin board gets created automatically. Staging link goes up? FixPin widget is already there.

Within a month, you won’t remember how you did QA before.

Your QA Process in 2 Months

Here’s what your internal QA looks like after using FixPin:

Feature ships to staging → Team tests → Issues get pinned → Engineering fixes → Ship with confidence

No Slack archaeology. No lost screenshots. No “I thought someone else was handling that.”

Just a clean, organized QA process that catches issues before clients see them.

Try It With Your Team

We’re betting that if you use FixPin for internal QA on your next project, you’ll:

  • Ship with fewer bugs
  • Spend less time in QA
  • Stop losing track of issues
  • Actually enjoy the pre-launch process

Getting Started Takes 10 Minutes

  1. Sign up for FixPin - Create your team account
  2. Create a project - One board per project/product
  3. Add the widget to staging - One script tag
  4. Tell your team - “Click the widget to report issues”

That’s it. Start catching bugs internally before they become client problems.

Start your free trial and stop shipping preventable bugs.


P.S. Internal QA is just one use case. Teams also use FixPin for client feedback, beta testing, and user research. But getting your internal process right is where the magic starts.

Questions about rolling this out to your team? We’d love to help.

Ready to try FixPin?

Start collecting feedback and shipping faster today.

FP
FixPin Team
Building tools that help teams ship faster